Returning Products to The Door & Floor Shop

Should you wish to return your products to The Door & Floor Shop for whatever reason, you are free to do so within 14 days of delivery, as long as you provide us with notice in writing using the contact details listed on this site.

Please note that certain items may incur a restocking fee. Items that have been specifically ordered or manufactured for you are non-refundable. If you are unsure about your product(s), we recommend that you contact us before placing your order; we are happy to provide samples of wooden flooring where possible.

Call our team to find out more about our returns & refunds policy


01603 489073